★★★★★
"We were paying €120/month for Helpjuice and using maybe 10% of what it offered. Helpable does everything we actually need, the domain setup took 3 minutes, and the embeddable widget on our app cut inbound tickets by 35% in the first month."
7-day free trial on paid plans — no card needed
Stop answering the
same questions
over and over.
Your customers are already searching for answers. Helpable gives every FAQ a permanent home on your own domain — searchable, indexed by Google, always up to date. Fewer support tickets. More time for actual work.
Free plan forever · 7-day trial on paid plans · Cancel any time
How it works
Three steps to fewer tickets
No developers, no migrations, no setup calls. Write once, let customers self-serve forever.
Write your answers once
Add your most-asked questions using the built-in rich text editor. Headings, images, tables, callouts — everything you need. Publish immediately, save as draft, or schedule for a specific date.
✓ Avg. 8 min setup
Customers find answers themselves
Your help center lives on your own domain, loads in under a second, and ranks in Google. The embeddable widget also makes it accessible from inside your app — without leaving.
✓ ↑ Self-service rate
Your inbox gets quiet
Track which articles get the most views, which earn thumbs-down ratings, and which search queries return zero results — so you always know what to improve next.
✓ Avg. 35% fewer tickets
Features
Everything a modern help center needs
From writing to publishing to analytics — built in from day one, no add-ons required.
Editor
Write, schedule, auto-save
The Tiptap-powered editor handles rich text, drag-and-drop images, tables, and code blocks. Articles auto-save as you type. Publish instantly, save as draft, or schedule for a future date. Duplicate articles in one click.
Custom domain
Your URL, your brand
One CNAME record and your help center is live on help.yourdomain.com with a free SSL certificate. Runs on Vercel's global edge. Remove the "Powered by Helpable" label on all paid plans.
Multilingual
50+ languages, one platform
Set a language per article, group translations together, and let a language switcher appear automatically. Hreflang tags generated automatically for Google. Dashboard in EN, NL, DE, FR, and ES.
SEO
Articles that rank on Google
Every article gets a clean URL, meta title, description, and OG image. Auto-generated sitemap.xml and robots.txt per help center. Structured data for Article, FAQPage, HowTo, HowToStep, and BreadcrumbList — so Google shows your answers directly in search results.
Analytics
Know exactly what's working
Views per article, helpful / not-helpful ratings, zero-result search queries, and full Google Analytics integration. See which articles reduce tickets — and which questions you still haven't answered.
Branding
Completely on-brand
Upload your logo, pick your accent color, choose a font, add a custom header image. Add your own CSS for total control. Full branding settings including favicon, OG image, and author bio.
Editor
An editor that gets out of your way
The Helpable editor is powered by Tiptap and works like a modern word processor — not a CMS. Write naturally, publish confidently. The right-hand sidebar gives you publishing controls, SEO fields, category assignment, and advanced settings in three clean tabs.
- ✓Bold, italic, headings H1–H6, tables, code blocks, images, links, alignment
- ✓Auto-saves every keystroke — live "Saved" status indicator
- ✓Schedule articles to go live at a specific date and time
- ✓Right sidebar tabs: Content · SEO · Advanced
- ✓Create categories and assign them without leaving the editor
- ✓Duplicate, unpublish, or delete with one click
More than a help center
Inbox
Every contact form submission lands in a built-in inbox. Manage status — New, Open, Closed — in a clean split-view layout. Unread badge in your sidebar so nothing slips through.
Surveys
Run NPS, CSAT, or custom surveys directly on your public help center pages. Set per-page triggers, view results in charts, and export to CSV. Know exactly how customers feel.
Team collaboration
Invite team members and assign roles — Admin or Editor. Multiple help centers per account. Your whole support team can create, edit, and publish articles. Business plan feature.
Compare Helpable to every alternative →
Comparison
Helpable vs. every alternative
The honest side-by-side. All major help center platforms so you can decide for yourself.
| Helpable | Zendesk | Helpjuice | HelpKit | HelpSite | Document360 | Freshdesk | Intercom | Help Scout | |
|---|---|---|---|---|---|---|---|---|---|
| Starting price | €29 / month flat | $55 / agent / mo | $120 / month | $19 / month | $15 / month | $149 / month | $15 / agent / mo | $39 / mo | $50 / user / mo |
| Embeddable widget | ✓ Built-in | — add-on | — | — | — | — | — | ✓ | — |
| Inbox for contact messages | ✓ Built-in | ✓ (add-on $) | — | — | — | — | ✓ | ✓ | ✓ |
| NPS / CSAT surveys | ✓ Built-in | ✓ (add-on $) | — | — | — | — | — | ✓ (paid) | — |
| Custom domain | ✓ All paid plans | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Notion required | ✓ No | ✓ No | ✓ No | ✗ Required | ✓ No | ✓ No | ✓ No | ✓ No | ✓ No |
| Flat-rate pricing | ✓ Yes | ✗ Per agent | ✗ Per user | ✓ Yes | ✓ Yes | ✗ Per user | ✗ Per agent | ✗ Per seat | ✗ Per user |
| 50+ languages + hreflang | ✓ Yes | ✓ Yes | ✗ Limited | ✗ Limited | ✗ | ✓ (paid) | ✓ Yes | ✓ Yes | ✗ Limited |
| Article + FAQPage + HowTo schema | ✓ All 4 | ✓ | ✓ | ✓ | ✗ Limited | ✓ | ✗ | ✓ | ✗ |
| Free trial | 7 days, no card | 14 days | 14 days | 7 days | 14 days | 14 days | 21 days | 14 days | 15 days |
Full comparisons → vs Zendesk · vs Helpjuice · vs HelpKit · vs HelpSite · vs Document360 · vs GitBook · vs Freshdesk · vs Intercom · vs Help Scout · vs Groove · vs Crisp · vs Notion Docs
Pricing
Flat rate. No surprises.
No per-agent fees. No commissions. No article limits. Cancel any time.
Free
€0
forever
Get started free- ✓1 help center
- ✓10 articles
- ✓Helpable subdomain
- ✓Full-text search
- ✓Article feedback widget
- ✓Embeddable widget
- —Custom domain
- —Remove Helpable branding
Most popular
Pro
€29
per month · €290/year — save 2 months
Start 7-day free trial- ✓Multiple help centers
- ✓Unlimited articles
- ✓Custom domain + free SSL
- ✓No Helpable branding
- ✓Embeddable widget
- ✓Inbox for contact messages
- ✓NPS / CSAT surveys
- ✓Multilingual (50+ languages)
- ✓Analytics + Google Analytics
- ✓Custom CSS + favicon
Business
€79
per month · €790/year — save 2 months
Start 7-day free trial- ✓Everything in Pro
- ✓Team members (Admin / Editor)
- ✓Advanced analytics dashboard
- ✓Custom survey branding
- ✓CSV survey export
- ✓Stripe customer portal
- ✓Priority support
Prices exclude VAT · Full pricing & feature comparison →
Reviews
What teams say after switching
★★★★★
"I spent three weeks setting up Zendesk Guide for what is, at the end of the day, a simple FAQ page. Helpable took 8 minutes. The inbox means I can see every contact message in one place instead of hunting through email. I could have cried."
★★★★★
"The multilingual feature was the deciding factor. We have customers in 6 countries and every competitor made it a paid add-on or a complete mess to configure. With Helpable it just works. Our customers actually compliment the help center."
FAQ
Questions we get a lot
Do I need Notion to use Helpable?
No. Helpable has its own built-in Tiptap editor. Unlike HelpKit or Bullet.so, you don't need a Notion account at all. Just sign up and start writing.
Can I use my own domain?
Yes, on all paid plans. Add one CNAME record and help.yourdomain.com goes live with a free SSL certificate. Takes about 5 minutes. Step-by-step guide →
What exactly is the embeddable widget?
A floating help button you add to your website or web app with one script tag. When clicked, a popup opens with your full, searchable help center — no page navigation required. Color, position, and welcome text are fully configurable. Widget documentation →
Will my help center articles rank on Google?
Yes. Every article gets a clean URL, custom meta title, description, and OG image. Helpable auto-generates sitemap.xml and robots.txt. Structured data for Article, FAQPage, HowTo, and BreadcrumbList is added automatically so Google can show your answers directly in search results.
How is Helpable different from Zendesk or Freshdesk?
Zendesk and Freshdesk are full support suites — ticketing, live chat, CRM — built for large teams at $55–$115 per agent per month. Helpable is a focused help center platform for teams who want customers to find answers themselves, at a flat monthly rate with no per-seat fees.
Is there a free plan?
Yes. The free plan gives you 1 help center with up to 10 articles on a Helpable subdomain, forever. All paid plans come with a 7-day free trial, no credit card required. See all plans →
Your help center, live today
No setup calls. No developers. No migrations. Sign up, write your first article, and you're done. Your customers will find their own answers.
Free plan forever · Pro €29/month · Business €79/month · Cancel any time