Add help to your product with one script tag
A floating help button that opens your knowledge base inline. Customers find answers without leaving your app.
Your help center, inside your product
The embeddable widget adds a floating help button to any page of your product. When clicked, it opens your help center in an overlay without redirecting customers away from their work. You add one JavaScript snippet to your site, and the widget appears on every page automatically. Customers can search your articles, browse categories, and submit contact forms—all without losing their place in your product. The widget matches your brand colors and positioning, so it feels native to your interface. When they close it, they're right back where they started.
What you can do with it
One script tag installation
Copy and paste a single JavaScript snippet into your product. The widget appears on every page automatically.
Inline help center access
Opens your full knowledge base in an overlay. Customers search articles without leaving your product.
Branded to match your product
Uses your accent color, logo, and custom positioning. Feels native to your interface, not like a third-party tool.
Contact form integration
Customers submit questions directly through the widget. All submissions appear in your Helpable contact inbox.
Mobile responsive design
Adapts to any screen size. Works on desktop, tablet, and mobile without additional configuration.
Search and browse functionality
Full search capabilities plus category browsing. Same experience as your standalone help center, embedded in your app.
Who uses the embeddable widget
SaaS product teams
Reduce support tickets by giving users instant access to help without interrupting their workflow.
Web app developers
Add comprehensive help functionality to your product without building it from scratch.
Customer success teams
Enable self-service support that keeps customers engaged with your product while they find answers.
Frequently asked questions
Does the widget slow down my product?
No. The widget loads asynchronously and weighs less than 50KB. It only loads the help center content when clicked, so there's no impact on your product's performance until a customer actually needs help.
Can I control where the widget appears?
Yes. You can position it in any corner, hide it on specific pages, or show it only to logged-in users. All configuration happens through simple JavaScript options when you install the script.
Will customers know it's not part of my product?
The widget uses your brand colors, logo, and matches your product's design language. Most customers assume it's built directly into your product, not a third-party tool.
What happens to widget access if I downgrade?
The widget continues working on the Free plan, but you're limited to 10 articles and a Helpable subdomain. Your existing widget installation doesn't break—it just shows the reduced content.
Add help to your product in 5 minutes
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