Make your help center look exactly like your product
Your customers see your brand, not ours. Custom domain, logo, colors, fonts, and CSS to match your product perfectly.
Your help center, your brand
When customers need help, they shouldn't feel like they've left your product. Helpable's branding features let you create a help center that looks and feels native to your brand. Set up your custom domain with one CNAME record and get free SSL automatically. Upload your logo, choose your accent colors, select your font family, and add custom CSS for precise control over every design element. Your help center becomes an extension of your product experience, not a third-party destination. Customers stay in your brand ecosystem from the moment they click for help until they find their answer. No Helpable branding visible unless you choose to keep it.
What you can do with it
Custom domain with free SSL
Publish on your own domain like help.yourcompany.com with one CNAME setup. SSL certificate generated and renewed automatically.
Logo and favicon upload
Upload your company logo and favicon. Automatically optimized and served from our CDN for fast loading worldwide.
Brand color customization
Set your primary accent color for links, buttons, and highlights. Colors apply consistently across all pages and components.
Font family selection
Choose from system fonts or web fonts to match your product's typography. Applies to headings and body text throughout your help center.
Custom CSS injection
Add your own CSS for complete design control. Override any styling, add animations, or implement your exact design system.
Embeddable widget styling
When embedded in your app, the help center widget inherits your branding automatically. Seamless experience for in-app help.
Who uses help center branding
SaaS companies
Maintain brand consistency when customers access help from within your application.
E-commerce stores
Keep customers in your brand experience even when they need product support or return information.
Mobile app teams
Link to help from your app without sending users to an obviously third-party help site.
Frequently asked questions
How long does custom domain setup take?
About 5 minutes. You add one CNAME record pointing to our servers, and we handle SSL certificate generation automatically. Your help center is live on your domain within minutes of DNS propagation.
Can I remove Helpable branding completely?
Yes, on paid plans you can remove all Helpable branding. The free plan includes a small 'Powered by Helpable' link in the footer, but Pro and Business plans let you remove it entirely.
What level of design customization is possible?
Full control. Beyond logo, colors, and fonts, you can inject custom CSS to override any styling. Many customers implement their complete design system through custom CSS.
Does branding work with the embeddable widget?
Yes, when embedded in your app, the widget automatically uses your branding settings. Your customers see a consistent experience whether accessing help in-app or on your help center domain.
Start building your branded help center
Free 7-day trial with full branding features. No credit card required.
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