A LiveAgent alternative focused on ticket prevention, not ticket routing.
LiveAgent routes every channel efficiently. Helpable reduces what gets routed.
Free plan available. No card required.
Faster handling, same volume
Last month: 640 support tickets. LiveAgent routed all of them perfectly. Email, chat, phone, social. Everything in one place. Your team responded faster than ever. This month: 655 tickets. Faster handling did not reduce volume. 280 of those tickets were the same four questions. LiveAgent helped you answer them faster. It did not help you answer them less.
Faster ticket handling is not the same as fewer tickets. One improves efficiency. The other reduces cost.
The cost of routing everything
You handle 640 tickets per month.
280 are the same four questions.
LiveAgent routes them perfectly.
Helpable would have prevented them.
Routing costs time.
Prevention costs nothing.
Where LiveAgent earns its price
- Best omnichannel coverage in its price range
- Built-in call center with phone support routing
- Most ticketing options available at a competitive price
A different approach
Helpable does not route tickets. It prevents the ones that should never have been created.
Your knowledge base
Publish answers to your most common questions. Customers find them before they create a ticket.
Calli AI search
Instant answers from your documentation. The same four questions answered once, found forever.
Email handover
Complex questions go to your inbox with full context. Simple questions never leave the knowledge base.
LiveAgent vs Helpable
| Feature | Helpable | LiveAgent |
|---|---|---|
| Pricing | $79/mo flat | $19-29/agent/mo |
| Channels | KB + widget + email | Email+chat+phone+social |
| KB quality | Full-featured | Basic |
| AI search | Built-in | None |
| Deflection analytics | Built-in | None |
| Best for | Ticket prevention | Omnichannel routing |
When LiveAgent is still the right choice
- Teams that need phone, chat, and social media in one tool
- Call centers that require built-in voice support
- Organizations where omnichannel routing is the top priority
Route the complex questions.
Prevent the simple ones.
That is how you actually scale support.
$79/month flat. AI search. Deflection analytics. Live in one day.
Also see:
Home · Pricing · Calli AI · Embeddable widget