Over half of your calls are the same coverage questions.
Self-service answers for policy questions, claims, coverage, and renewals. Calli grounded only in your approved articles, so compliance stays happy.
No credit card · No sales call · First article live in 15 minutes
Three problems. Three fixes. Done.
What call center managers actually deal with, and what a compliance-safe help center changes.
Three features insurance teams actually use.
Compliance-first, source-linked, multi-line ready. From $79/month.
Answers only from articles your compliance team approved.
Grounded in your published articles only. Every answer links to the source so policyholders and auditors can verify what was said and why. If Calli does not know, it says so. No invented coverage, ever. How Calli works.
Brokers get the internal stuff. Policyholders do not.
Underwriting guidelines, commission rules, internal procedures, all behind login. Public coverage summaries stay open. One help center, two clean audiences. See Scale plan.
Life, auto, home, health. Each with its own domain.
Run up to 3 fully separate help centers on one account. Each with its own articles, its own branding, its own custom domain. Cross-contamination stays zero. Custom domain setup.
$1,100/month in avoidable call handling.
An insurance company with 10,000 policyholders takes about 500 support calls per month. Around 55% are standard coverage questions. At 8 minutes per call and $30 per hour loaded cost, that is $1,100 per month in avoidable call handling.
Helpable costs $79, or $199 for multi-line.
Common questions from insurance teams.
How does the compliance review workflow work?
You write the article, your compliance team reviews and approves it, then you publish. Calli only answers from published, approved articles. Nothing else. If compliance later updates the article, the new version goes live on one click and Calli starts answering with the new content immediately. No retraining, no model update, no delay.
Do I get audit trails for what Calli said?
Yes. Every Calli answer is stored with the question, the source article it drew from, and the timestamp. If a policyholder later disputes what they were told, you can pull the exact exchange and see which approved article was cited. Because answers are grounded only in your published articles, there is no invented coverage language to defend.
Can I keep broker-only documents private?
Yes, on the Scale plan. Private sections let you put underwriting guidelines, commission rules, and internal procedures behind login. Only authenticated broker accounts can see them. Your public policy summaries, claims guides, and FAQs stay open for policyholders. One help center, two audiences, clean separation.
I sell life, auto, home, and health. Can I separate them?
Yes, on the Scale plan. You get 3 knowledge bases under one account, each with its own content, its own custom domain, and its own branding. Run life.yourcompany.com and auto.yourcompany.com as separate help centers with one login and one bill. Great for multi-line insurers who do not want cross-contamination between product content.
What does Helpable cost for an insurance company?
Business is $79/month with unlimited team members, 10,000 Calli answers, private sections, and full analytics. That fits most single-line insurers. Scale is $199/month with 3 knowledge bases, 40,000 Calli answers, private sections, and 2h priority support, for multi-line or multi-brand carriers. Pro is $29/month for small agencies with one seat and 2,500 Calli answers. 7-day free trial, no card.
Also see: pricing · Calli AI · custom domain · vs Zendesk